Back to Business Webinars – Äriärataja veebinarid

7 episodes – 7 episoodi

ENG. The webinar series are curated for all stakeholders in the hospitality sector and will explore the current hot topics related to the future of supply and demand – how to restart and keep your business at float, where to start from and what to do differently, and which actions will disappear or be replaced. International experts as well as local business leaders will share their best practices over 7 episodes:

  1. Introduction, numbers and trends – what to learn from them? – 17.06
  2. How to restart your team? – 01.07
  3. Product and service – to whom, why and how? How are clients’ expectations and behaviour changing? 08.07
  4. Cost & revenue management and pricing of services in the new normal. – 15.07
  5. Communication – focus on client. – 22.07
  6. Real estate and finance view. – 29.07
  7. What is the path forward? – 05.08

RECAP & MATERIALS – Episode 6

TOPIC: What is the Path Forward?

Infographic of the episode by Kati Orav: Episode 7 Summary

We will talk about sustainability, skills, education and new products and service models.

SPEAKERS: Nicolai Padoan (Global Commercial Head & Director of Development for Europe @ Kerten Hospitality), John Lohr (Director of Development – School Relations @ Hosco) and Eric Ricaurte (Founder & CEO, Greenview).

MODERATOR: Heleri Rande (Co-Founder @ New Baltic Hospitality Forum)
WATCH EPISODE 7:


RECAP & MATERIALS – Episode 6

TOPIC: Real Estate and Finance View

Infographic of the episode by Kati Orav: Episode 6 Summary

SPEAKERS: Kaarel Ots (CEO @ Nasdaq Tallinn Stock Exchange), Gerhard Erasmus (CEO @ Apex Alliance Hotel Management) and Pirjo Ojanperä (Head of Real Estate Hotel Fund @ CapMan).

MODERATOR: Kimmo Virtanen (Director of Scandinavia, Russia and the Baltic States @ Christie & Co).

WATCH EPISODE 6:


RECAP & MATERIALS – Episode 5

TOPIC: Communication – focus on client

Infographic of the episode by Kati Orav: Episode 5 Summary

SPEAKERS: Mae Layrer (Interim Executive), Indrek Põldvee (LinkedIn Expert), Tanja Holmberg (General Manager & Communications Consultant @ PR Office Pieni Ideapuoti Ltd) and Florian Ziegler (CCO, Director Business Development International @ at-visions).

MODERATOR: Maarika Liivamägi (General Manager @Estonian Hotel and Restaurant Association)

WATCH EPISODE 5:


RECAP & MATERIALS – Episode 4

TOPIC: Cost, revenue management & pricing of services in the next normal

Infographic of the episode by Kati Orav: Episode 4 Summary

SPEAKERS: Kim Spolén (Director @ Infor Hospitality Nordics), Jako Kapp (Country Manager Estonia @ Benchmark Alliance Nordic AB) and Kai Schukowski (General Manager @ Grand Hotel Kempinski Vilnius)
MODERATOR: Janis Valodze (CEO/Founder @ HotelDog)

WATCH EPISODE 4:


RECAP & MATERIALS – Episode 3

TOPIC: Product and service – to whom, why and how? How are clients’ expectations and behaviour changing?

Infographic of the episode by Kati Orav: Episode 3 Summary

SPEAKERS: Daniel Bennett (Consulting Director in Behavioural Science Practice @ Ogilvy Consulting), Gilberto Vizzini (Country Manager UK @ IL PRISMA) and Annika Ülem (Co-Founder @ GuestJoy).
MODERATOR: Toomas Danneberg (Vice Rector for External Relations and Business Development @ Estonian Business School)

WATCH EPISODE 3:


RECAP & MATERIALS – Episode 2

Topic: HOW TO RESTART THE TEAM?

Infographic of the episode by Kati Orav: Episode 2 Summary

Self Reflective Questions prepared by John for his team: Questionnaire

SPEAKERS: Laura Tarkka (Advisor & Board Member), Hetty Brand-Boswijk (Director of Coaching, Lead Coach @Rotterdam School of Management, Erasmus University) and John Hollywood (Talent Development Manager @Iconic Luxury Hotels).

MODERATOR: Maarika Liivamägi (General Manager @Estonian Hotel and Restaurant Association)

WATCH EPISODE 2:


RECAP & MATERIALS – Episode 1

Check out the amazing infographic by Kati Orav: Episode 1 Summary

Download presentations from: Anita Mendiratta (Special Advisor to the Secretary General UNWTO), Nele Mägi (Senior Account Manager, STR) and Ben Calleja (CEO, Livit Design).

The 45min webinar was hosted by Heleri Rande (Partner at Think Hospitality and Co-Founder of the New Baltic Hospitality Forum).

WATCH EPISODE 1:

 

EST. Külalislahkuse sektori ettevõtjatele ja sidusgruppidele mõeldud veebinaride sari käsitleb hetkel kuumi küsimusi teemal, milline saab olema uus nõudluse ja pakkumise kokkusaamise kogemus, kuidas sellest tulenevalt oma ärid töös hoida või taas avada, millest alustada ja mida hakata tegema teisiti või rohkem ning mis tegevused kaovad hoopis või asenduvad. Rahvusvaheliselt hinnatud asjatundjad kui ka kohalikud ettevõtjad ja valdkonna eksperdid räägivad 7. episoodis teemadel:

  1. Sissejuhatus, numbrid ja trendid ning mida neist õppida. – 17.06
  2. Kuidas uues situatsioonis meeskonda restartida? – 01.07
  3. Toode ja teenus- kellele, miks, kuidas? Kuidas muutuvad kliendi ootused ja tarbimisharjumused – 08.07
  4. Kuluhaldus, käibejuhtimine ja uute teenuste hinnastamine uues situatsioonis. – 15.07
  5. Kommunikatsioon, fookuses klient. – 22.07
  6. Vaade kinnisvara- ja finantsturult meie ärile. – 29.07
  7. Mida toob tulevik juba täna? – 05.08

Vaata 1. episoodi kokkuvõtet siit: Äriärataja 1.episoodi kokkuvõte

Vaata 2. episoodi kokkuvõtet siit: Äriärataja 2.episoodi kokkuvõte

Vaata 3. episoodi kokkuvõtet siit: Äriärataja 3.episoodi kokkuvõte

Vaata 4. episoodi kokkuvõtet siit: Äriärataja 4.episoodi kokkuvõte

Vaata 5. episoodi kokkuvõtet siit: Äriärataja 5.episoodi kokkuvõte

Vaata 6. episoodi kokkuvõtet siit: Äriärataja 6.episoodi kokkuvõte

Vaata 7. episoodi kokkuvõtet siit: Äriärataja 7.episoodi kokkuvõte