New Baltic Hospitality Forum


Founder Sponsors

Baltic Hospitality & Retail Systems
Eesti Hotellide ja Restoranide Liit

A conference that will be shaping the future of the Baltic regional hospitality market.

  • Bring the Baltic hospitality region closer together
  • Learn from our immediate neighbours and beyond
  • Meet industry experts from across the geographies
  • Inspire future leaders in the hospitality sector

IN Rotermann Quarter

The events over the two days will take place in Rotermann Quarter, the newest part of Tallinn and a mecca of restaurants, shops and hotels. The conference sessions will be hosted in the adjacent Coca-Cola Plaza Cinema, Tallinn’s biggest multiplex with a world-class sound system, whilst the culinary breaks and networking events will move around the different venues within Rotermann Quarter.


Day 1 / 04 April

Conference Content 09:00-17:30
Regional Hotel Market Overview
Diving Into the Market
Networking Lunch
Hotel Tech innovation
Reinventing F&B in Hotels
Hotel CEO Panel
Alternative Product Disruptors Panel
Culinary Break
Inspirational Hotel Brand Case Study

Evening Program 18:30-22:00
Gala Dinner
Networking & Recognitions

Day 2 / 05 April

Conference Content 09:30-14:00
Strategy & Marketing
Houne Hotels Case Study
Hospitality Education
Space & Beyond
Closing Remarks & 2020 Announcement


  • Heleri Rande

    Heleri Rande

    Conference Host & Moderator

  • Emil Lindvang Bentsen

    Emil Lindvang Bentsen

    Partner, Nordic Hotel Consulting

  • Eivind Hjulstad

    Eivind Hjulstad

    CEO, Citybox AS

  • Kai Schukowski

    Kai Schukowski

    General Manager, Grand Hotel Kempinski Vilnius

  • Marika Frumes

    Marika Frumes

    Tech, Hospitality & Community Builder

  • Pedro Anderson

    Pedro Anderson

    Co-Founder & COO, Winding Tree

  • Michael Ingemann

    Michael Ingemann

    Investor, Nordic Food Republic at Hotel Pacai, Vilnius

  • Toms Andersons

    Toms Andersons

    VP Sales Director, AirBaltic

  • Pirjo Ojanperä

    Pirjo Ojanperä

    Partner, Capman Real Estate

  • Jacob Dahlberg

    Jacob Dahlberg

    General Manager, Downtown Camper by Scandic

  • Maarika Liivamägi

    Maarika Liivamägi

    CEO, Estonian Hotel and Restaurant Association

  • Kimmo Virtanen

    Kimmo Virtanen

    Director, Christie & Co, Scandinavia, Russia and the Baltic States

  • Kostas Sillignakis

    Kostas Sillignakis

    CEO & Academic Dean

  • Janis Valodze

    Janis Valodze

    Hospitality Expert

  • Leon Baum

    Leon Baum

    General Manager, Grand Hotel Kempinski Riga

  • James Hacon

    James Hacon

    Managing Director, THINK Hospitality

  • Evon Söderlund

    Evon Söderlund

    Founder & Group CEO, HUONE

Tickets & Registration

We are offering two kinds of tickets. EUR 199 (excl. VAT) includes all the conference sessions on both days and the evening program whilst EUR 149 (excl. VAT) includes only the conference sessions on both days. Should you wish to buy three or more tickets please contact to ask about special discounts.

Please register for the conference by filling out the form here on the website. Please make sure you fill out all fields. In case of no information, please mark “No“.

EUR 199 (excl. VAT) includes all the conference sessions on both days and the evening program.


EUR 149 (excl. VAT) includes only the conference sessions on both days.


Thanks – your reservation has been saved! We will contact you shortly for billing and ticket delivery!

See you soon,
New Baltic Hospitality Forum team

Venue & Accommodation

The Rotermann Quarter, located in the heart of Tallinn between the Old Town, the port, and Viru Square, gives visitors an extraordinary opportunity to spend quality time in quieter and smaller urban areas, discovering shops, restaurants, and wine bars fit for both everyday life and occasions that are more refined.

Coca-Cola Plaza in the Rotermann Quarter is the biggest cinema multiplex in Tallinn with 11 movie screens and the only Scape auditorium in town. The venue has been around since 2001 and they were also the first cinema in Estonia to use 3D technology.

  • Metropol Spa Hotel & Metropol Hotel

    Metropol Spa Hotel & Metropol Hotel

    Metropol Spa Hotel 4* is a modern accommodation in Tallinn for all the visitors. The hotel is located in the heart of Tallinn in a renovated Rotermanni section. It has 137 comfortable rooms, spacious spa and wellness area and a moder conference centre. Professional, friendly and helpful staff makes you feel like at home.

    Metropol Hotel 3* Perfect choice for a budget traveller who is in search for a perfect location and a good quality of service. Hotel has 154 rooms, including 11 standard rooms with sauna4 Junior Suites with sauna and 1 Suite with sauna and jacuzzi.  Metropol Hotel guests can make use of all the services of the Metropol Spa Hotel (some of them at special rates). The houses are connected by a corridor.

    Special accommodation rates during the event:

    Metropol Hotel 3*  – standard room 49 € per night

    Metropol Spa Hotel 4*  -standard room 69 € per night

    Metropol Spa Hotel 4*  – business class room 89 € per night

    For bookings please contact Sales department:

    Phone: +372 667 4669

    Please use code ‘HOSPITALITY FORUM’ for bookings with special rate.


    Metropol Spa Hotel homepage

  • Park Inn by Radisson Central Tallinn

    Park Inn by Radisson Central Tallinn

    Park Inn by Radisson Central Tallinn is a cosy family hotel located right in the centre of Tallinn, yet in a quiet and peaceful courtyard. The hotel is but a stone’s throw away from the historical Old Town, with numerous clubs, restaurants, shops, and office buildings located nearby. The modern hotel rooms are well-equipped, and a warm and friendly reception awaits you. The conference centre has a total of 4 rooms, the largest of which accommodates up to 80 people. The hotel holds  Green Key and SafeHotels certificates.

    Special accommodation rates during the event:

    For room rates and bookings please click on the online reservation link HERE


    Park Inn By Radisson Central Tallinn homepage

  • Nordic Hotel  Forum

    Nordic Hotel Forum

    The four-star superior business and conference hotel Nordic Hotel Forum welcomes you at the very heart of Tallinn, at the prominent location on the edge Tallinn Old Town, a UNESCO World Heritage site.

    All our rooms are spacious and elegantly designed, guaranteeing that even the most demanding of customers are satisfied. The hotel’s Leisure Centre is located on the eight floor with spectacular views of Tallinn’s Old Town and Rotermann Quarter. You can enjoy a pool, saunas, and a 24/7 fitness area. The Monaco restaurant on the ground floor of the hotel boasts an extensive breakfast buffet and an outstanding a la carte menu. High-quality entertainment venues, excellent cafés and restaurants and fantastic shopping opportunities are all very close – the Forum Cinemas is located just next door to the hotel, the Viru Keskus and Foorum Keskus shopping centres within a few minutes’ walk of the hotel.

    Special accommodation rates during the event:

    Standard room 95 € per night

    For bookings please contact Sales department:

    Phone: +372 622 2999


    Please use code ‘HOSPITALITY FORUM’ for bookings with special rate.

    We wish you a warm welcome!


    Nordic Hotel Forum homepage